I received an error message that Face ID is disabled due to a problem with TrueDepth camera.
Based on the solution and technical support center, I need to bring in my iPhone to the Apple Store.
I quickly made an appointment at 5:40 pm today.
I was asked to make a back up.
I thought I on automatic iCloud back up, but it wasn’t.
I started to back up, but ahhhhh it said one hour to back up, became 5 hours, 6 hours and 9 hours……it won’t finish by the appointment.
I called the technical support center again and was advised to back up using cable, iTunes, which supposed to be faster.
I started vis iTunes, but still couldn’t make it to the appointment.
For Apple genius, this matter could be a minor problem, but people like me get panic. hahaha
sonokotchi 